Do I need to see my doctor to get tested?

Do I need an appointment?

Should I fast before the blood draw?

When will I receive the results?

Are the results confidential?

Will I be able to understand the results?

How reliable are the results?

Will my Doctor receive a copy of the results?

What if I receive an abnormal result?

Who can I contact if I have questions about the results?

Is this covered by insurance?

Does Medicare cover this?

What is a patient service center?

Is there a location near me?

What is the testing procedure?

May I order online?

Do I need to see my doctor to get tested?
Consumers are realizing that they need to take control of their own health, and direct-to-consumer testing programs allow greater participation in one's own healthcare. Physicians refer to DAL for this reason, and because you are referred to the same labs that physicians and hospitals use, which are certified and regulated by the appropriate governmental agencies.

Do I need an appointment?
An appointment is usually not required at most Patient Service Centers. The requisition form we send to you will indicate if it is necessary. But remember, fasting is recommended for many tests, so plan on going before lunch.

Should I fast before the blood draw?
Yes. It is recommended that you avoid food and liquids for a minimum of 8 hours. Water or black coffee are permitted during your fast.

When will I receive the results?
You can expect to receive the results by first class mail within three to five days after your blood is drawn. Results are also available online within 48-72 hours.

Are the results confidential?
Absolutely. We respect your privacy and maintain confidentiality. You are the only one who receives the results unless you specifically direct us otherwise. Not even your insurance company will obtain results from DAL and/or associates.

Will I be able to understand the results?
Yes. All test results include the normal reference ranges, and abnormalities indicated. We recommend you seek a healthcare provider to discuss results out side normal ranges. A detailed explanation of tests offered can be viewed on this web site.

How reliable are the results?
We use the leading national laboratories, which are fully accredited, licensed Medical Reference Labs. These are the same labs your physician uses.

Will my Doctor receive a copy of the results?
We deal directly, confidentially with you and send the results to you. A copy can be sent as directed by you via a signed HIPAA Release. We do recommend that you take a copy of the results with you when you visit your Doctor.

What if I receive an abnormal result?
Abnormalities should be considered an early warning, but do not necessarily mean you have an illness or disease. We strongly recommend you discuss the results with your Doctor for evaluation, further testing, and diagnosis.

Who can I contact if I have questions about the results?
Questions regarding abnormal results should be discussed with your Doctor. You may call or write DAL with any general questions regarding your results.

Is this covered by insurance?
DAL does not file insurance claims. Some insurance plans have a "wellness" or "prevention" benefit and you should contact your carrier for that information. We will provide you with a HCFA with CPT codes so you may file for reimbursement.

Does Medicare cover this?
Medicare only reimburses the laboratory that performs the analysis. Medicare patients must have a Doctor's order by a Physician with a Medicare number, and the diagnostic code accepted by Medicare.

What is a patient service center?
Certified laboratories have Patient Service Centers throughout the United States where patients have their blood drawn. These are the same facilities referred to by Doctors.

Is there a location near me?
DAL uses all major certified Medical Reference Laboratories throughout the United States with Patient Service Centers close to where you live or work. Special arrangements can be made for an area without a facility. Click here to view the lab locator.

What is the testing procedure?
You may order by phone, fax or online. We then refer you to the laboratory with the Patient Service Center most convenient to home or office, where the blood is drawn by a certified phlebotimist. The results print in our office within 48 hours and mailed confidentially to you.

May I order online?
You may complete a secure online order form which is emailed in encrypted code. To protect you and your credit card information, we use Secure Sockets Layer (SSL) technology, which is the industry standard and among the best software available today for secure commerce transactions. SSL sends your credit card number to our computer in an encrypted code, which only we can decode.